Five Top Tips For Buying Tiles Online

  in  The Home

Nowadays so much of our shopping is done online. After all, it's so much quicker and easier, and quite often cheaper.

However, there are certain things which a lot of people would much rather buy in person so that they can get a better idea of the quality of the product which they're buying.

Tiles are a product which would probably fall into this category, however, we're here to give you five top tips for buying tiles online so that you get a great deal, and more importantly get the tiles that are right for you.

Understand the product and your rights

One of the fears that some people have when buying tiles is that they'll turn up on your doorstep and be completely wrong, or not what you were expecting.

First things first, to prevent this from happening in the first place, you should only buy from a supplier which provides an in-depth description of the product which they are selling.

This being said, if you've purchased a tile and it turns up different to how it was described (for example, gloss instead of matt), then you are entitled to have the tiles exchanged or refunded.

For more information on your consumer rights, check this post from Which? Consumer Rights.

Ask for samples

It's really difficult to get an idea for the exact shade of a tile if you're only seeing it on a screen and not in person, so try to find a retailer who will be happy to send you a sample beforehand.

This will allow you to match the colour up to the room you are tiling and will mean that there's no danger of ending up with boxes full of tiles which don't fit.

Understand all the terms

Especially if you'e a DIY novice, it couldbe a good idea to learn some of the terms which are used by online tile retailers.

For example:

  • Gloss: Shiny
  • Matt: No sheen
  • Satin: Smooth with a light shine
  • Honed: Satin finish
  • Polished: Shiny
  • Textured: Not smooth to the touch

For more tile terms check out this helpfulglossary.

Don't be caught short

We spoke to online tile retailers Tile Yard Sale who said: "Whenever buying tiles (but especially online) we would recommend buying slightly more than you actually think you're going to need."

"This is to account for any damage or breakages and will mean that you'll also have some in reserve in case any ofthe tiles need replacing in the future."

"If you choose to try and buy more tiles as a replacement in the future, they'll be from a different batch, and as such, might not fit with the originals properly!"

Ask plenty of questions

Just because you're buying online doesn't mean that you shouldn't be able to get good customer service, so be sure to seek out the company's contact details and don't be afraid to send them an email or give them a call to make sure that any questions which you have might be answered.